Return & Replacement Policy

At Rinify, customer satisfaction is our priority. However, please note that we offer only replacement — no refund will be issued.

Replacement is applicable only if:

• The product is defective or damaged upon delivery.
• The product received is different from what was ordered.

Customers must inform us within 48 hours of delivery via email or WhatsApp along with photos or videos of the issue.

Once verified, a replacement will be dispatched within 3–5 business days.

We do not accept returns for reasons such as change of mind or product dislike.

For replacement requests, contact us at support@rinify.com.